At Jyoti World Industries, we aim to deliver high-quality products and a smooth customer experience. If you are not fully satisfied with your purchase, please read our return and refund policy below.
- Eligibility for Returns
We accept returns only in the following cases:
Product received is damaged or defective
Wrong product delivered
To be eligible:
Request must be raised within 48 hours of delivery
Product must be unused and in original packaging - Non-Returnable Items
We do not accept returns for:
Used or partially used products
Products damaged due to customer mishandling
Fragrance-related preferences (since scent choice is subjective) - Return Process
To initiate a return:
Contact us via email/phone with order details
Share clear photos/videos of the issue
Our team will verify and approve the request - Refund Policy
Refunds are processed only after inspection and approval
Approved refunds will be credited within 5–7 business days
Refund will be issued to the original payment method - Replacement Option
Instead of a refund, customers can request a replacement product, subject to availability. - Cancellation Policy
Orders can be canceled before dispatch
Once shipped, cancellation is not allowed - Contact for Returns
Jyoti World Industries
📍 Factory No 68 Road No 7 Rani Bazar Industrial Area Bikaner -334001 Rajasthan
📞 9116565040
📧 jyotiworldindustries@gmail.com